What can the European Ombudsman do for you?

0,39
MB

40
stron

4081
ID European Ombudsman

2002
rok

Contents

Foreword 5

What can the European Ombudsman do for me? 7

What are the Ombudsman’s key areas of activity? 11

Safeguarding fundamental rights 11

Ensuring an open and accountable administration 15

Improving the service the institutions provide 18

Guaranteeing respect for the rule of law 21

Protecting staff rights in the institutions 22

How does the Ombudsman get results? 23

By cooperating with the institutions 23

By connecting with the family of ombudsmen 25

By communicating with you — the citizen 27

What has the Ombudsman achieved so far? 31

Opinions from a range of EU actors 31

Statistics 34

How can I complain to the Ombudsman? 37

Complaint form 37